For Vendor Strategy Professionals (Length: 11 pages)

January 13, 2009

Market Momentum: IT Services And Outsourcing Market, H2 2008

This is the second document in the "Market Momentum: IT Services And Outsourcing Market" series.

by Pascal Matzke, Daniel Krauss

with Thomas Mendel, Ph.D., Charles Green


Executive Summary (This is a document excerpt)

As the world's major economies battle the oncoming recession, Forrester has examined how the key players in the IT services market have fared and how they are adapting their strategies to not only the looming downturn but also to the new technology ecosystem. Forrester's market momentum reports look at key measures of IT service provider and outsourcer activity to determine the health and progress of the industry. For the second half of 2008, we tracked 152 different activities across the four core categories of mergers and acquisitions, partnerships, new services and solutions, and changes in go-to-market and delivery strategies. We noted that M&A activity was significantly down from H1 2008, while partnership activity remained strong.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemMarket Momentum: The Move To A New Ecosystem Continues As Recession Starts

itemService Providers Start To Feel The Effects Of The Downturn

itemService Providers Conduct Limited Acquisitions

itemPartnerships Remain Important

itemProviders Adjust Their Go-To-Market Strategies To Deal With Market Change

itemNew Solutions Reflect The Changing Technology Ecosystem

recommendations

itemStrategists: Adapt To The Recession, But Don't Ignore The New Ecosystem

itemSupplemental Material

Forrester reviewed press releases and other publicly available information around the activities of 23 leading IT services and outsourcing providers in the second half of 2008.

Related Research Documents

itemSelling IT Services In An Economic Downturn

November 4, 2008

itemWhat The Financial Crisis Means To The Tech Market

October 15, 2008

itemMarket Momentum: IT Services And Outsourcing Market, H1 2008

July 14, 2008

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Analyst: Daniel Krauss, Pascal Matzke
Technology: B2B Sales & Marketing, Economy, IT Services, Mergers & Acquisitions, Outsourcing, Recession, Technology Vendor Alliances & Partnerships
Industry: High-Tech, Professional Services, Tech Sector Economics
Geography: Asia Pacific, Europe, North America

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