For Information & Knowledge Management Professionals (Length: 12 pages)
This document includes Business Data

October 28, 2008

BlackBerry: An Emerging Platform For Mobile Collaboration

by Ted Schadler

with Matthew Brown, Ellen Daley, Benjamin Gray, Sara Burnes


Executive Summary (This is a document excerpt)

BlackBerry is a great enterprise email device today. But what else can it do for information workers? It turns out that the BlackBerry platform is also an enterprise-grade tool kit to build mobile content and collaboration applications. ISV support from companies like IBM, Intuition, and WICKSoft for these information worker applications demonstrates the potential. Although information and knowledge management pros have a to-do list for RIM — including a better interface and more applications — there's more than enough in place to build the business case for mobile collaboration today.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemMany Information Workers Are Getting The Mobile Email They Need

itemBut What About Mobile Content And Collaboration Applications?

itemRIM'S BlackBerry Has Mobile Messaging Nailed

itemBlackBerry Is Also An Emerging Platform For Mobile Collaboration

itemISV Support Proves The Case For Mobile Content And Collaboration On BlackBerry

itemCollaboration Raises The Bar On Applications And Usability

itemFraming The Business Case For Mobile Collaboration

Forrester interviewed eight vendor and user companies, including IBM, Intuition, Pyxis Mobile, RIM, WICKSoft, and three end user companies wishing to remain anonymous.

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Analyst: Ted Schadler
Technology: Enterprise Collaboration, Enterprise Mobile Devices, Enterprise Mobility, Information & Knowledge Management, Mobile Software & Platforms
Geography: Europe, North America

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