For Information & Knowledge Management Professionals (Length: 11 pages)

October 29, 2008

Talking To Your CFO About Cloud Computing

Cloud-Based Services' Pay-As-You-Go Model Works In Good Times And Bad

by Ted Schadler

with Matthew Brown, Michael A. Doyle, Frank E. Gillett, Sara Burnes


Executive Summary (This is a document excerpt)

Even in a downturn, companies must get real work done. And that means, for example, that information and knowledge management professionals must still roll out collaboration applications, particularly if travel budgets are slashed. But in capital-constrained times, the upfront cash outlay and financial risk of on-premise solutions can prevent many projects from being funded. Fortunately, cloud-based collaboration service providers offer a cash-flow-friendly alternative to on-premise installation for projects including email overhauls, wiki workspaces, and Web conferencing. And cash-flow-friendly is a concept that every chief financial officer (CFO) will understand.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemCloud Computing Offers Three Business Benefits

itemA Pay-As-You-Go Model Is Key In Crunch Times

itemNew Terms In Cloud-Based Service Contracts

recommendations

itemAdd Expansion Metrics To Your Business Cases

itemSupplemental Material

Forrester interviewed 10 user companies and 12 vendor companies, including Cisco, Covisint, Dimdim, Google, IBM, Jive Software, Microsoft, PBwiki, Socialtext, Thomson Reuters, and Veodia.

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Analyst: Ted Schadler
Technology: Application Strategy & Selection, Computer Architectures, Enterprise Collaboration, Information & Knowledge Management, IT Infrastructure & Operations, IT Services, Outsourcing, Packaged Applications
Geography: Asia Pacific, Europe, North America

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Rating: 8 out of 10
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