November 14, 2008
The Future Shape Of Banking Architecture In 2023
Industrialized Banking And The New CRM Will Support High-Touch
This is the fourth document in the "Banking IT In 2023" series.
with Gene Leganza, Mimi An, Matt Czarnecki
Executive Summary (This is a document excerpt)
Forrester's research on banking IT in 2023 identified a series of requirements and the architectural layers of the future banking platform. The key layers show: (1) a focus on personalized customer services and real-time information analysis; (2) a separation of product design and customization; and (3) a clear distinction between core competencies and nondifferentiation functions supported by selective sourcing. These layers will belong to one, two, or more financial services firms, and they will be connected via a federated semantic banking backbone. The outside world will use the services of these layers via the ubiquitous banking layer — also know as the evolution of the multichannel layer.
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WHAT IT MEANS
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| Forrester surveyed British Telecom (BT), Fidelity National Information Services, Hewlett-Packard, IBM, Infosys, Microsoft, Misys, Oracle, SAP, Sun Microsystems, Tata Consultancy Services, and Temenos, and interviewed a large number of banks in four world regions. Related Research Documents
August 20, 2008 August 30, 2006
May 31, 2006 |
Banking's Future Needs Loosely Coupled And Dynamically Sourced Apps Find Documents In Related CategoriesThis document falls under the following categories. Click on a link below to find similar documents. |
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