For Information & Knowledge Management Professionals (Length: 11 pages)

January 9, 2009

Identifying When To SharePoint, Or Not, For Business Content Needs

Lessons Learned From Early SharePoint Adopters

by Kyle McNabb, Tim Walters, Ph.D.

with Connie Moore, Craig Le Clair, Rob Koplowitz, Stephen Powers, Keith K. Tsang


Executive Summary (This is a document excerpt)

Many organizations evaluate Microsoft Office SharePoint Server 2007 to improve how employees collaboratively author, manage, and share documents drives. Yet varying work styles, the wide range of business content use, and the mix of business processes make it difficult to identify when to use SharePoint for business content needs. Lessons learned from early SharePoint adopters indicate that firms should focus on business context to determine SharePoint's suitability and proactively plan for the consequences of SharePoint's success and proliferation.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemPervasive SharePoint Adoption Contributes to ECM Confusion

itemSharePoint Has Known Limitations For Business Content Initiatives . . .

item. . . But Those Limitations Drive SharePoint Ecosystem Development

itemLessons Learned By Early Adopters Deploying SharePoint For Business Content

itemLesson Learned No. 1: "The Masses" Means Those Working With Business Content

itemLesson Learned No. 2: Base Decisions On Type Of IP, Role, And Business Processes

itemLesson Learned No. 3: Don't Forget The Need For An Authoritative Library

itemLesson Learned No. 4: Storing All Content Elsewhere, While Possible, Is Costly

itemLesson Learned No. 5: Plan To Address SharePoint's Scalability Issues

recommendations

itemFocus On Business Context When Planning SharePoint Initiatives

itemSupplemental Material

Forrester interviewed 13 vendor and user companies including HP, Microsoft, Quest Software, Unisys, an entertainment conglomerate, an insurance company, a US federal agency, and an electronics manufacturer.

Related Research Documents

itemTo SharePoint, Or Not, For External Web Site Initiatives

October 31, 2008

itemSharePoint Success Will Take A Village

June 24, 2008

itemBusiness Context: A Better Way To Define An ECM Strategy

December 27, 2007

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Analyst: Kyle McNabb, Tim Walters, Ph.D.
Technology: Enterprise Content Management, Information & Knowledge Management, Web Content Management
Geography: Asia Pacific, Europe, North America

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Ratings and Comments
Rating: 9 out of 10
based on 6 ratings across all roles.
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