For Infrastructure & Operations Professionals (Length: 12 pages)

January 15, 2009 (updated February 12, 2009)

Remote And Small Site Access In The US: A Look At Six Alternative Service Providers

AuBeta, Hughes Network Systems, IVANS, MegaPath, New Edge Networks, And PAETEC

This is the first document in the "Alternative Service Providers In The US" series.

by Lisa Pierce

with Robert Whiteley, Rachel A. Dines


Executive Summary (This is a document excerpt)

Forrester clients whose network operations span a large number of small or remote locations often express interest in using providers other than AT&T, Qwest Communications, Sprint, or Verizon Business. They want to evaluate the capabilities of alternative providers who provide broad geographic coverage and specialize in small site or remote access services. A wide variety of these providers exists; here, we examine a broad swath — AuBeta, MegaPath, and New Edge Networks, whose offerings focus on landline managed services; PAETEC, whose network supports both transport-centric and managed services for sites that use T1 access; Hughes, whose managed service features its satellite capabilities but also extends to include landline and traditional wireless services; and IVANS, a value-added reseller (VAR) that has focused on serving the medical and insurance communities. Clients that are considering using these types of providers must clearly identify their connectivity requirements — because each of these providers, and their services, offer some degree of overlap with each other in addition to providing unique strengths and weaknesses.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemAlternative Providers Can Offer A Better Balance Than Their Larger Peers

itemFocus On Eight First-Order Request For Information Selection Criteria Before Issuing An RFP

itemThe Provider Landscape

itemManaged Landline Service Providers: AuBeta, MegaPath, And New Edge Networks

itemManaged Satellite Services, VARs, And Facilities-Based Providers

recommendations

itemFor Some Clients, Alternative Service Providers Can Be A Good Fit

Forrester interviewed six service providers, including AuBeta Networks, Hughes Network Systems, IVANS, MegaPath, New Edge Networks, and PAETEC, and have discussed these providers' pros and cons with enterprise clients as part of ongoing inquiries.

Related Research Documents

itemThe Forrester Wave™: Domestic North American Managed MPLS Services, Q4 2008

October 14, 2008

itemCase Study: PAETEC's Customer-Focused Strategy Captures US SMBs

May 30, 2008

itemShorthand For Evaluating WAN Technologies: IP VPNs Versus MPLS Versus Ethernet

May 21, 2008

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Technology: Broadband & Remote Access, Convergence Services, Data Services, Managed Telecommunications Services, Network Performance & Security, Networking, Sourcing & Procurement, Sourcing Strategy & Execution, Telecommunications Services, Telecommunications Services By Region, Wide Area Networks
Geography: North America

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