For eBusiness & Channel Strategy Professionals (Length: 7 pages)

October 16, 2008

How To Win Retail Deposits In The Credit Crisis

Fourteen Quick Things To Do To Sell More Savings Products Online

This is the first document in the "Surviving The Financial Crisis" series.

by Alexander Hesse, Benjamin Ensor

with Brad Strothkamp, Lauriane Camus


Executive Summary (This is a document excerpt)

The acute worsening of the financial crisis following the collapse of Lehman Brothers on September 15, 2008, has left many banks desperate for retail funding. As the business owners of a major communication channel and a primary distribution channel, banking eBusiness executives need to focus on attracting retail deposits. We recommend that banking eBusiness executives put other projects on ice and prioritize winning new retail deposits by finding smart ways to attract customers, optimize the application process, and get the basics of an effective sales site right.

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Analyst: Alexander Hesse, Benjamin Ensor
Technology: eBusiness/eCommerce
Industry: Business-To-Consumer eCommerce, Consumer Financial Services, Consumer Industries, eBusiness/eCommerce Strategy, Financial Services, Financial Services Customer Experience, Financial Services Marketing, Online Financial Products & Services, Retail Banking
Geography: Asia Pacific, Europe, North America