For Business Process & Applications Professionals (Length: 12 pages)

March 17, 2009

Enterprise BI Survey Q&A: BI Professionals Recognize The Need To Focus Beyond Tools

Forrester's Perspective On BI Survey Client Responses

This document is the second in the "Business Intelligence Solutions Center" series.

by Boris Evelson, Rob Karel

with Connie Moore, Norman Nicolson, Peter Schmidt


Executive Summary (This is a document excerpt)

Business intelligence (BI) remains a top priority for many enterprises, but delivering successful BI capabilities goes far beyond just the tools and enabling technologies. Historically, foundational BI best practices in data governance, data quality management, and the adoption of BI solutions centers have either been ignored or deemed as only "nice to have" relative to the focus on technology implementation. To gauge the current maturity of the adoption of these best practices, In August 2008, Forrester surveyed 82 business intelligence (BI) practitioners. The survey results provide an optimistic signal that IT professionals charged with delivering BI capabilities understand the need to prioritize these organizational and process-centric best practices as the critical path to delivering business value through BI.

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QUESTIONS

item1. What is the scope of your data governance or stewardship organization and processes?

item2. Who owns your data governance or stewardship organization and processes?

item3. What is the current level of trust in the quality of data used within your BI/DW environment?

item4. What is the organizational scope of your BI solutions center (also known as a center of excellence, or competency center), the organization that defines, cultivates, and delivers best practices in BI and related technical areas?

item5. What is the role of your BI solutions center?

item6. How has your BI solutions center been implemented?

item7. What is the range of technologies covered by your BI solutions center?

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Analyst: Boris Evelson, Rob Karel
Technology: Business Intelligence, Data Quality, Data Warehousing, Information & Knowledge Management, IT Management, IT Organization
Geography: Asia Pacific, Europe, North America

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