For Vendor Strategy Professionals (Length: 5 pages)

December 18, 2008

Satyam Ignites Innovation From The Bottom Up

Satyam's Distributed Leadership Model Lets Grassroots Innovation Blossom

This is the ninth document in the "India: The Innovation Giant (Re)Awakens" series.

by Navi Radjou

with Pascal Matzke, Edward Radcliffe


Executive Summary (This is a document excerpt)

Unlike its rivals, Satyam has seeded its Innovation Network from the inside out, by first unleashing the entrepreneurial talent of its 50,000 employees. Satyam's grassroots "intrapreneurship" initiative is part of a larger corporate experiment to promote distributed leadership by empowering Satyam's business units and support functions to operate as independent enterprises. As such, Satyam today boasts a loosely coupled federation of 2,000 intrapreneurs — ranging from alliance managers to client engagement teams to HR execs. These intrapreneurs' innovations lead to new technologies, processes, and even business models that drive value for Satyam as well as its customers and partners. Rival IT vendors must emulate Satyam by unleashing and harnessing their firms' grassroots creative energy.

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Technology: B2B Sales & Marketing, Innovation Networks, IT Services, Outsourcing, Systems Integration
Industry: Professional Services
Geography: Asia Pacific