Executive Summary (This is a document excerpt)

The Web content management (WCM) market remains fragmented, with a wide range of products that manage anything from simple static Web pages to complex sites designed to maximize customer engagement. Forrester's recent report, "The Forrester Wave™: Web Content Management For External Sites, Q2 2009," focused on the top vendors in the market. Yet a host of smaller and emerging companies offer compelling WCM alternatives for reasons such as .NET architecture, software-as-as-service (SaaS) delivery models, open source code, and integration with marketing products. Information and knowledge management (I&KM) professionals may also consider these alternative vendors that get frequent mentions in client inquiries: Alfresco, Alterian, Clickability, Ektron, and Sitecore.

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