Executive Summary (This is a document excerpt)

The current global economic crisis is putting increasing pressure on enterprise architects to find new — and more cost-effective — ways of meeting business needs. One software category in particular offers proven solutions to help increase operational efficiency while supporting higher levels of business innovation at the same time. Business process management (BPM) tools cannot solve all of an enterprise's integration and process improvement challenges, but they can significantly increase the likelihood of success of projects designed to address them.