April 16, 2009

Identity And Access Management Adoption In Europe: 2008

by Bill Nagel

with Andras Cser, Robert Whiteley, Allison Herald

Executive Summary (This is a document excerpt)

Interest in and adoption of identity and access management (IAM) technologies has been growing steadily over the past few years, fueled both by the desire to streamline processes relating to employee, contractor, partner, and customer access to company systems and by the fears that those granted access will abuse those privileges. This past summer, Forrester asked North American and European enterprises about their challenges and objectives for information security, including IAM, in the coming year. We found more similarities than differences between IAM adoption in Europe versus North America; enterprises in both regions are increasingly looking to IAM technologies to address some of their security problems and are frustrated with the sheer amount of effort it takes to understand both the technologies themselves and the marketplace that provides them.

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