August 13, 2009

Forrester TechRadar™ For BP&A Pros: Business Process Management Suites, Q3 2009

The Need For Increased Business Agility Drives BPM Adoption

by Clay Richardson, Ken Vollmer, Craig Le Clair

with Connie Moore, Ralph Vitti

Executive Summary (This is a document excerpt)

Business process management (BPM) refers to a broad category of software, typically sold as a suite, that automates, improves, and optimizes business processes across the full range of process activity — including human-, document-, and integration-centric scenarios. Enterprises face increased demands for improvements in business agility; BPM tools can remove many of the barriers to success. However, BPM tools vary significantly and consist of different configurations of technology components, depending on the tasks being addressed. This presents a daunting task for business process professionals and others at enterprises that are trying to develop a coherent and flexible BPM strategy. Accordingly, Forrester has identified 15 key technology components and evaluated their current and future ecosystem phase, business value-add, and overall trajectory to support a more thorough planning of BPM program efforts.

Buy Risk-Free

Download and print PDF immediately. Price: US $1749

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.