July 14, 2009

Use Lean Discovery To Accelerate The Return On Your BPM Investment

by Clay Richardson

with Connie Moore, Ralph Vitti

Executive Summary (This is a document excerpt)

In these lean economic times, business process professionals watch their budgets get slashed, while at the same time, the hunger for business process management (BPM) and process improvement continues to accelerate across the enterprise. To meet these conflicting demands, business process leaders should audit BPM projects to eliminate common budget-busters that cause projects to become bloated and unmanageable. Successful teams have zeroed in on Lean strategies that eliminate unnecessary waste typically encountered during process discovery — the first phase of a BPM project that scopes requirements for the process solution. These strategies: 1) put process leaders in charge; 2) often employ new collaborative tools like Lombardi Blueprint and IBM BPM BlueWorks that streamline process discovery; and 3) embrace Agile approaches like Scrum and Feature Driven Development. The result? Reduced friction among key process stakeholders when defining and prioritizing features for the BPM solution — ultimately yielding dramatic cost and time reductions for process discovery.

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