August 27, 2009

Web Conferencing 2009 Market Overview

Pick A Portfolio Of Providers To Meet All Your Conferencing Scenarios

by Ted Schadler, Claire Schooley

with Matthew Brown, Sara Burnes

Executive Summary (This is a document excerpt)

Web conferencing has become a key real-time collaboration priority for most enterprises. IT is working hard to pick the right suppliers, negotiate the right price, and drive adoption. But the market remains fragmented, pricing is often mysterious and hard to compare, and it's often hard to understand which suppliers are best suited to your key scenarios. To help, we have put together this market overview outlining the scenarios, presenting key facts on each supplier, and rationalizing the pricing models for easier comparison. The payoff will be lowering costs and choosing the right portfolio of suppliers to address your scenarios and to drive the adoption of Web conferencing beyond the one in four information workers who currently use it.

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