For Consumer Product Strategy Professionals (Length: 9 pages)

September 21, 2009

Case Study: How HP Drives World-Class Product Innovation

Openness And Tight Management Define HP's Innovation Process

This is the third document in the "Consumer Product Innovation" series.

by Paul Jackson

with J.P. Gownder, Laura Wiramihardja, Erik Hood


Executive Summary (This is a document excerpt)

In HP's 70-year history, it has innovated in many new and established technology fields. But how does the firm cope with the inevitable slide — faced by most dominant global firms — into driving established products rather than innovative ones? Whether in personal computers (PCs), printers, or other consumer products, HP has shown a capacity for driving product innovation over a long period of time. HP has established a strong core organization to drive rapid, near-term innovation via strong management, a series of documented processes — and a willingness to openly talk about these.

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Analyst: Paul Jackson
Technology: B2B Sales & Marketing, Innovation Networks, Product & Solutions Strategies
Industry: Computer Hardware Industry, Consumer Electronics, Consumer Technology, High-Tech
Geography: Asia Pacific, Europe, North America