For Interactive Marketing Professionals (Length: 11 pages)
This is a Consumer Technographics document

May 21, 2009

Navigating The Agency Landscape

A Road Map For Selecting And Managing Interactive Agencies

by Sean Corcoran

with Peter Sargent, Jennifer Wise


Executive Summary (This is a document excerpt)

The drastic changes in consumer behavior due to fragmented media and Social Computing have created a fragmentation of agency services that is a virtual minefield for marketers. Selecting and managing an interactive agency portfolio in this new world can be very complex, but interactive marketers can be successful if they follow the right steps such as: set their objectives upfront, ensure they have a strong team in place, take a fresh approach to the selection process, and be clear with agency roles and direction.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Agency Landscape: A Virtual Minefield

itemThe Fragmentation Of Media Causes A Fragmentation Of Agencies

itemComplexities Lead To Frustrations

itemHow To Build And Manage The Right Agency Portfolio

itemA New Approach To The Selection Process

itemMake Your Agencies Partners Instead Of Vendors

WHAT IT MEANS

itemThe Agency Model Evolves

itemSupplemental Material

Forrester interviewed nine vendor and user companies, including Best Buy, DraftFCB, General Mills, iProspect, Organic, Razorfish, R/GA, Victoria's Secret, and Wunderman.

Related Research Documents

itemThe Forrester Wave: US Search Marketing Agencies, Q1 2009

January 21, 2009

itemThe Interactive Marketing Maturity Model

November 19, 2008

itemThe Connected Agency

February 8, 2008

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Sean Corcoran
Technology: Customer Experience, Interactive Marketing, Marketing & Advertising, Marketing Service Providers, Social Computing & Web 2.0, Sourcing & Procurement, Sourcing Strategy & Execution
Industry: Consumer Electronics
Geography: North America

Archived Teleconference:
Navigating The Interactive Agency Landscape
Original air date: Friday, March 20, 2009
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