For Consumer Product Strategy Professionals (Length: 23 pages)

May 15, 2009 (updated June 1, 2009)

The "Smartphone" Is Dead: Long Live Smart Phones And Smart Gadgets

This is the first document in the "Smart Mobile Devices" series.

by Ian Fogg

with Michelle de Lussanet, Laura Wiramihardja


Executive Summary (This is a document excerpt)

Apple's and Google's arrival in the mobile market is causing knock-on effects throughout the market and is opening up opportunities. All mobile handsets are becoming smarter and Internet-capable. Yesterday's smart high-end phone is today's midrange phone and tomorrow's entry-level phone. The "smartphone" category is no longer useful as all phones become smart. Instead, we propose three new frameworks to segment the smart mobile device market: openness and extensibility; consumption and creation; utility and entertainment. All mobile strategies must adapt now: Consumer electronics makers must decide on their response to widely available smarter phones and the mobile Internet; handset makers must leverage software to play the mobile Internet game and differentiate long term; media, finance, retail, and other Internet companies' strategies must exploit mobile opportunities now or lose ground to faster rivals. But the mobile market will remain fragmented with no single platform — no Windows PC equivalent — anytime soon on mobile devices. Therefore, mobile strategists must analyze their target consumers carefully before embarking on large mobile investments.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.

Add to cart

TABLE OF CONTENTS

NOTES & RESOURCES

itemAll Phones Are Becoming Smart

itemSmarter Mobile Phones Will Increasingly Trample On Adjacent Sectors

itemHow To Understand The Future Mobile Market

itemUse Three New Frameworks To Categorize Mobile Devices

WHAT IT MEANS

itemThe Mobile Opportunity Is Greater Than A High-End Niche

itemThe Mobile Market Will Fragment Further

recommendations

itemUse Software Smarts To Create Competitive Advantage

Forrester spoke with leading mobile firms, including Apple, HTC, Microsoft, Nokia, Palm, and RIM. In addition, Forrester leveraged data from the JupiterResearch/Ipsos Consumer Survey (9/08).

Related Research Documents

itemApp Stores Plug A Critical Gap In Existing Mobile Internet Strategies

April 3, 2009

itemWidgets Complement Mobile Operators' Consumer Mobile Internet Services

March 19, 2009

itemSocial Location On Mobile Phones: A Niche But Promising Trend

February 5, 2009

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Ian Fogg
Technology: B2B Sales & Marketing, Channel Design Strategies, Customer Experience, eBusiness/eCommerce, Enterprise Mobile Devices, Enterprise Mobility, Product & Solutions Strategies, Social Computing & Web 2.0
Industry: Consumer Electronics, Gaming, Media & Entertainment, Music, The Mobile Channel
Geography: Global