For Consumer Product Strategy Professionals (Length: 13 pages)

October 20, 2009

Mobile Strategy: Frequently Asked Questions

FAQs From Forrester's European Clients About Leveraging Mobile's Growth

This is the 10th document in the "Mobile POST" series.

by Thomas Husson

with Mark Mulligan, Julie A. Ask, Laura Wiramihardja


Executive Summary (This is a document excerpt)

Client interest in mobile has exploded in the past year, partly thanks to the tremendous success of the iPhone/Apple App Store. Many brands that are starting to create a mobile presence are bombarding us with questions. To help them define — or refine — their mobile strategies in line with the constant evolution of this market, Forrester recently reviewed the most commonly asked questions from European clients looking to expand in the mobile space. This report provides high-level answers to these questions and highlights the fact that your company is not alone in asking about mobile. It's not too late to get involved, provided you take the time to plan ahead and adapt a comprehensive and holistic long-term approach.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemShould We Opt For An iPhone Application Or For Other Solutions?

itemHow Quickly Will The Market Develop In The Coming Years?

itemWhat Are The Best/Worst Practices Of Our Competitors And Other Industries?

RecommendaTions

itemGet Started With A Basic Data-Centric And Collaborative Approach

How ForRESTER Can HELP

itemLeverage Forrester Expertise To Define Or Refine Your Mobile Strategy

Forrester reviewed past inquiries from clients as well as recent advisory sessions and consulting projects from clients across different industries.

Related Research Documents

itemCase Study: Nationwide Insurance Uses Mobile To Offer Customers Self-Service On The Road

September 11, 2009

itemCase Study: Bank Of America Makes The Most Of Mobile Banking

September 3, 2009

itemThe POST Method: A Systemic Approach To Mobile Strategy

April 9, 2009

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Analyst: Thomas Husson
Technology: Channel Design Strategies, Customer Experience, eBusiness/eCommerce, Emerging Marketing Channels, Enterprise Mobility, Marketing & Advertising, Mobile Application Development, Mobile Services, Telecommunications Services
Industry: Consumer Electronics, Consumer Technology, The Mobile Channel
Geography: Europe