July 13, 2009
The ROI Of Software-As-A-Service
A Total Economic Impact™ Analysis Uncovers Long-Term Value In SaaS
with Christine Ferrusi Ross, Andrew Parker, Philipp Karcher
Executive Summary (This is a document excerpt)
Firms almost always consider software-as-a-service (SaaS) as a cost-advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model necessarily has a cost crossover point and if so, when? As SaaS continues to move into a broader range of applications and into larger, more strategic deployments, Forrester examined client decisions across a range of SaaS solution areas and found that firms obtain long-term value with SaaS solutions.
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recommendations
| Forrester interviewed vendors and users of SaaS solutions and leveraged past research and inquiries. We also conducted in-depth case studies with clients of HP, salesforce.com, and Workday. We used this information to create an ROI model based on our TEI analysis framework. Related Research Documents
January 5, 2009
December 22, 2008
December 3, 2008 |
Firms Explore SaaS For More Strategic, Larger, Long-Term Investments 
Key Benefits: SaaS Enables Fast Deployment, Better User Adoption, And Reduced Support Needs
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Monday, December 21, 2009
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