Executive Summary (This is a document excerpt)

Investment in collaboration software within the enterprise continues to grow. Many knowledge workers can now chose from a rich array of tools to connect with and share information and expertise with co-workers. However, the same is rarely true when collaborating across organizational boundaries. In his book, The World Is Flat: A Brief History of the Twenty-first Century, Thomas Friedman makes the case that effectively working across geographic and organizational boundaries is imperative to maintaining competitive advantage. Yet email remains the most common tool for cross-organizational collaboration. At Lotusphere 2009, IBM Lotus announced LotusLive (formerly Project Bluehouse) as the first rich collaboration environment aimed specifically at supporting cross-organizational knowledge continuity.

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