For Consumer Product Strategy Professionals (Length: 10 pages)

April 3, 2009 (updated April 16, 2009)

App Stores Plug A Critical Gap In Existing Mobile Internet Strategies

by Ian Fogg

with Thomas Husson, Michelle de Lussanet


Executive Summary (This is a document excerpt)

Mobile application stores are the missing link in the emerging mobile Internet ecosystem. Without stores, few consumers will discover, download, or buy mobile applications or widgets. This is ironic: Mobile applications aspire to improve the mobile Internet experience and so increase adoption of new data services, but without a good application store, they fail on basic convenience and customer experience. The Apple App Store demonstrates that a mix of innovation and excellent execution will transform mobile apps into a mainstream success. The raft of new mobile app stores from mobile operators, handset makers, technology suppliers, and others must focus on implementation and cooperation if they are to succeed. In particular, app stores need wide distribution to encourage the wide catalog that makes their offering attractive to consumers. Without it, developers will have a smaller addressable market and make fewer sales — and so be less inclined to support that store or develop for that handset. Stores that attempt to succeed on their own risk failing to achieve that critical mass of distribution.

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Analyst: Ian Fogg
Technology: B2B Sales & Marketing, Channel Design Strategies, Customer Experience, Data Services, eBusiness/eCommerce, Mobile Services, Product & Solutions Strategies, Telecommunications Services, Telecommunications Services By Region
Industry: Consumer Retail & CPG, Consumer Software, Consumer Technology, Retail, The Mobile Channel
Geography: Asia Pacific, Europe, North America

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Why Mobile Internet's Time Has Come
Original air date: Wednesday, September 23, 2009
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