For Infrastructure & Operations Professionals (Length: 5 pages)

June 10, 2009

Case Study: What Enterprises Can Learn From Universities' Cloud-Based Hybrid Email

This is the third document in the "Email In The Cloud" series.

by Christopher Voce

with Ted Schadler, Ben Echols


Executive Summary (This is a document excerpt)

Faced with escalating costs in providing email and rising student needs, schools are looking for a better way than going it alone. Educational institutions like St. John's University and Hinds Community College have moved tens of thousands of student mailboxes to the cloud while keeping their existing faculty and staff mailboxes on-premise — a hybrid approach to email. Both schools have on-premise implementations of Microsoft Exchange and use Outlook Live (the education equivalent of Exchange Online) for their students via the Live@edu program and have managed the task of integrating the two environments. Because corporations face challenges that are strikingly similar to what these schools faced, they should take note of this approach and the solution that resulted in significant ongoing savings.

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Analyst: Christopher Voce
Technology: Computer Architectures, Information & Knowledge Management, IT Infrastructure & Operations, IT Services, Messaging, Outsourcing
Industry: Education
Geography: Asia Pacific, Europe, North America