For Enterprise Architecture Professionals (Length: 13 pages)

July 6, 2009

Business Capabilities Provide The Rosetta Stone For Business-IT Alignment

Capability Maps Are A Foundation For Business Architecture

by Jeff Scott

with Alex Cullen, Mimi An


Executive Summary (This is a document excerpt)

Business and IT alignment remains a top priority for CIOs and other business leaders. While many CIOs have made significant progress in gaining a seat at the strategy table, a gap remains in organizing and illuminating business executives' thinking in a way that drives consistent understanding throughout the organization. Business capability models provide a new approach to deepen the strategic dialogue between business and IT leaders and increase strategic coherence. These models can act as a "Rosetta Stone" that provides the translation between business concerns and IT concerns. Tying IT strategies, projects, and costs to business capabilities offers a view of IT that resonates with business executives. Enterprise architects should construct a capability map that CIOs can use to encourage a more meaningful dialogue with their business peers to guide IT investments.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemBusiness And IT Strategic Dialogue Remains Challenging

itemCapabilities Provide The Foundation For A Richer Business-IT Dialogue

itemCapability Maps Facilitate Smarter Investment Decisions

itemCreate Your Basic Capability Model With Four Steps

recommendations

itemStart Building Your Business Capability Model Now

WHAT IT MEANS

itemCapability Maps Enable Richer IT-Business Partnerships

Forrester interviewed and synthesized the experiences from 10 consultancies including Computer Sciences Corporation (CSC), Diamond, Fujitsu, IBM, Infosys Technologies, Logical, Tata Consultancy Services, and Unisys and reviewed multiple companies' approaches to creating business capability models.

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Analyst: Jeff Scott
Technology: Enterprise Architecture, Enterprise Architecture Domains, IT Management, Serving the Business
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
Next-Generation Enterprise Architecture
Original air date: Friday, October 23, 2009
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Rating: 8 out of 10
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