Executive Summary (This is a document excerpt)

The cat's out of the bag: Business processes are not always as structured and straightforward as you've been led to believe. Although the majority of business processes are structured and capable of being managed in a typical business process management (BPM) suite, many business process and applications (BP&A) pros are waking up to the fact that some parts of business processes are messy and dynamic — falling outside the bucket of what most BPM suites can model or track. HandySoft, a pioneer in the BPM arena, developed its OfficeEngine platform to handle chaotic processes that don't fit neatly into structured, sequential steps. New Lean tools like OfficeEngine are poised to deliver BPM to the masses by empowering business users to develop and deploy simple departmental processes that can be improved over time.

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