Executive Summary (This is a document excerpt)

Major IT service providers have some offerings for enterprise clients, but most clients, while interested, have not yet made the decision to start including cloud services in their sourcing strategies. IT sourcing decision-makers should understand and monitor provider strategies for cloud services because the provider firms are uniquely positioned to help aggregate cloud services from ecosystem partners, enable public and private cloud services via consulting, and also in some cases provide the underlying infrastructure for cloud services. Decision-makers who pay attention to the emerging service provider cloud strategies will be in a better position to leverage savings and productivity improvements now and in the future. Forrester surveyed 11 major global IT service providers to get a market overview of current enterprise cloud offerings strategies by some key established IT services firms.

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