June 15, 2009 (updated June 25, 2009)
The ROI Of Product Life-Cycle Management
A Total Economic Impact™ Analysis Uncovers Extended Rewards Alongside Risks
with Mike Gilpin, Justinas Sileikis
Executive Summary (This is a document excerpt)
As companies pursue a broader agenda for product life-cycle management (PLM), the scope and complexity of their application implementations can make it harder to track, or even realize, the business value of those investments. A Total Economic Impact (TEI) analysis of core product data management (PDM) functionality across product development users with minimum collaboration by outside functions shows a very solid investment return with modest risks. However, extending the PLM initiative to downstream operations users — whether in manufacturing or services environments — produces a comparable return but has a larger range of possible outcomes due to the larger risk of encountering issues with organizational alignment, application integration, and change management.
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recommendations
| Forrester interviewed more than 14 vendor and user companies, including Accenture, Aras, Arena Solutions, Autodesk, Capgemini, Datastay PLM, Infor, Infosys Technologies, ITC Infotech, Larsen & Toubro Infotech, PRTM, Parametric Technology Corporation (PTC), SAP, Syntel, and Tata Consultancy Services. We used this information to create an ROI model based on our Total Economic Impact™ (TEI) analysis framework. Related Research Documents
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Original air date: Wednesday, October 28, 2009
Special Features
3 Models
Manipulable market sizing or cost spreadsheets
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