For Sourcing & Vendor Management Professionals (Length: 4 pages)

June 29, 2009

Major Hurdles Remain In Enterprise Cloud Services

IT Service Providers Are Addressing The Technical And Business Challenges For End Users

This is the third document in the "Cloud IT Services Market Overview — Real Enterprise Value Or Just Vapor?" series.

by Paul Roehrig, Ph.D.

with Christine Ferrusi Ross, Antonin Shanahan


Executive Summary (This is a document excerpt)

Even though cloud services delivered by major IT service providers hold potential promise for long-term value, they are currently awash in a frenzy of irrational exuberance. Forrester's data shows that a growing number of enterprise clients are implementing or seriously investigating cloud IT services delivered by major IT service providers. But cloud services still have to clear technical and business hurdles to be enterprise-ready for many firms. Decision-makers who monitor how these key issues play out over the next months will be in a stronger position to leverage value from cloud services near-term and in the future. Forrester surveyed 11 major global IT service providers to provide sourcing decision-makers with the provider perspective on barriers to cloud services adoption in the enterprise.

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Analyst: Paul Roehrig, Ph.D.
Technology: B2B Sales & Marketing, Computer Architectures, Corporate Strategy, IT Infrastructure & Operations, IT Services, Outsourcing, Sourcing & Procurement, Sourcing Strategy & Execution
Industry: Computer Software Industry, High-Tech, Professional Services
Geography: Asia Pacific, Europe, North America