Executive Summary (This is a document excerpt)

With improved service performance, coupled with the rise of virtualization and the limits of hardware sprawl, Forrester anticipates improvements to the capacity management process. Data centers will make a comeback. They'll be different though, and better, using virtualization to automatically allocate resources to suit the circumstances. This new reactive portion will adjust the capacity management in almost real-time, allowing you to parcel out your IT resources efficiently and save on overall business calls.