For Technology Product Management & Marketing Professionals (Length: 13 pages)
This document includes Business Data

July 6, 2009

B2B Digital Marketing: A Global Deep Dive Into Local Decision-Makers

Map Local Marketing Mix To How Buyers Inform Purchase Decisions

This is the seventh document in the "B2B Digital Marketing Deep Dive" series.

by Jennifer Belissent, Ph.D.

with Peter Burris, Zachary Reiss-Davis


Executive Summary (This is a document excerpt)

Expanding into new markets requires tech marketers to sharpen local marketing strategies. Buyers in emerging markets, shaped by distinct cultures, languages, and channels, buy according to local business criteria and information sources. Buyers gather information individually, collaboratively, and, increasingly, virtually — from peers to print ads or from vendor sales collateral to virtual events. Tech marketers are tasked with allocating the marketing budget across this complex matrix of audiences and tools — dealing not only with new audiences but also with increasingly influential social media tools. Forrester's Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009, provides insight into how IT decision-makers inform their technology purchases — and measures which tools resonate best across markets. Effective tech marketers understand local buyers' behaviors and localize their marketing mix to best reach their new audiences.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Local Marketing Mix Is Uncharted Territory

itemLocal Buyers Navigate Purchasing Decisions Differently

itemZooming Into The Country Level Reveals More Nuanced Terrain — Even In Mature Markets

itemEmerging Market Buyers Forge Their Own Paths — With Less Commonality Than Elsewhere

recommendations

itemMap Local Marketing Mixes To Local Buyer Behaviors

WHAT IT MEANS

itemSocial Media Are Clearly On The Radar Of Buyers In Emerging Markets

itemSupplemental Material

Forrester recently surveyed 2,227 software decision-makers in the US, Canada, France, Germany, and the UK and 1,412 IT executives and technology decision-makers located in Australia/New Zealand, greater China (which includes Taiwan and Hong Kong), Japan, India, Russia, Singapore, South Korea, Vietnam, Brazil, Chile, Mexico, the UAE, and South Africa about the sources they use to inform their purchase decisions.

Related Research Documents

itemThe State Of Global Business Technology Adoption: 2009

June 30, 2009

itemVive La Difference In B2B Buyer Behavior

April 24, 2009

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Analyst: Jennifer Belissent, Ph.D.
Technology: Application Strategy & Selection, B2B Sales & Marketing, Corporate Strategy, Customer Experience, eBusiness/eCommerce, Innovation Networks, Interactive Marketing, IT Adoption, IT Spending & Budgeting, Marketing & Advertising, Packaged Applications, Social Computing & Web 2.0, Sourcing & Procurement, Sourcing Strategy & Execution
Industry: Business-To-Business eCommerce
Geography: Global