For Infrastructure & Operations Professionals (Length: 10 pages)

July 28, 2009

Case Study: How PerkettPR — An All-Virtual Organization — Is Powered By Remote Workers

How A Virtual Firm's IT Can Be Greener, More Accessible, And More Redundant Than Traditional Office Environments

by Chris Silva, Doug Washburn

with Alex Crumb


Executive Summary (This is a document excerpt)

PerkettPR made its strategic, and definitive, decision to focus investment on quality staff — not office space. Since its inception in 1998, the company has been a virtual organization with no intent of transitioning to a traditional office environment. What PerkettPR lacks in physical office space it makes up for in the processes and technologies it uses to ensure a productive and motivated virtual, remote workforce. And as it turns out, its remote workers are more productive and greener when compared with their previous office-based environments. IT ops professionals can learn from PerkettPR by leveraging a "golden image" standard, remote support technologies, robust storage capabilities, collaboration tools, and being proactive about green IT.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemSituation: Developing And Sustaining A Virtual Org From Day One

itemIn Developing A Virtual Workspace, Focus On People, Process, And Technology

itemBest Practice: Create A Consistent, Flexible IT And Office Experience

itemProvisioning The Virtual Workplace Demands Consistency And Flexibility

itemResults: PerkettPR's Remote Workers Are Exceedingly Productive And Green

itemNext Steps: PerkettPR Plans For More Device Diversity And Use Of Cloud Services

recommendations

itemPlanning Is Key To Productive, Greener, And Easy-To-Support Remote Workers

For this report, Forrester interviewed one public relations firm that has been a virtual organization since its inception 10 years ago. Best practices are gleaned from the work of this company paired with IT best practices revealed through Forrester's ongoing research efforts.

Related Research Documents

itemTechRadar™ For I&O Professionals: Green IT 1.0 Technologies, Q2 2009

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itemDesktop Virtualization: The Updated Rules Of The Road For Virtualizing Windows

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itemShould Your Email Live In The Cloud? A Comparative Cost Analysis

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Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Chris Silva, Doug Washburn
Technology: Broadband & Remote Access, Client Computing Hardware, Client Operating Systems & Software, Client Security & Management, Client Systems, Communications Infrastructure, Computer Architectures, Data Center Management, Enterprise Collaboration, Enterprise Mobile Devices, Enterprise Mobility, Information & Knowledge Management, IT Infrastructure & Operations, Mobile Services, Networking, Peripheral Devices, Telecommunications Services
Industry: Professional Services
Geography: North America

Archived Teleconference:
Ubiquitous Mobility And The Mobile Operations Professional
Original air date: Monday, May 12, 2008
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Ratings and Comments
Rating: 8 out of 10
based on 1 ratings across all roles.
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