For Sourcing & Vendor Management Professionals (Length: 14 pages)

July 31, 2009

Evaluating Satyam's New Avatar — Mahindra Satyam

by Sudin Apte

with Christine Ferrusi Ross, Sean Galvin, Philipp Karcher


Executive Summary (This is a document excerpt)

With Tech Mahindra emerging as the winning bidder, uncertainty about Satyam's ownership ends. While investigation of financial irregularities and criminal proceedings against the founder will continue for several years to come, the company moves on to its new form — Mahindra Satyam. Like any other acquisition, the road ahead for the reborn company is full of challenges. Its new management is preparing to stop the client exodus and arrest any further losses. Forrester's analysis shows that Mahindra Satyam will calm its business to keep revenues in the range of US$900 million to US$1.1 billion and create stability in its employees, especially client-facing and billable resources. But sourcing professionals at Satyam's client organizations should demand much more visibility about the acquisition and renegotiate rates and payment terms linked to extended service levels about output, productivity, and key personnel continuity.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemFinally, Beleaguered Satyam Finds A Buyer

item. . . But Lack Of Clarity Around Integration Next Steps Keeps Clients Guessing

item. . . And Who's "Tech Mahindra" By The Way?

itemEvaluating The Satyam-Tech Mahindra Combination

itemThe Top Issues That Mahindra Satyam Faces

itemWhat Tech Mahindra Is Doing To Build Mahindra Satyam

recommendations

itemGive Mahindra Satyam A Chance, But Stay Vigilant

Forrester interviewed Satyam clients in connection with this report.

Related Research Documents

itemSatyam Uncertainty: Phase 2

April 3, 2009

itemWhat The Events At Satyam Mean For IT Service Providers

January 26, 2009

itemSatyam's Fraud Leaves Clients In The Lurch

January 8, 2009

Find Documents In Related Categories

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Analyst: Sudin Apte
Technology: B2B Sales & Marketing, IT Services, Mergers & Acquisitions, Outsourcing, Sourcing & Procurement, Sourcing Strategy & Execution, Systems Integration
Industry: High-Tech, Professional Services, Tech Sector Economics
Geography: Asia Pacific

Archived Teleconference:
Strategies For Dealing With Satyam's Demise
Original air date: Tuesday, January 20, 2009
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