For Marketing Leadership Professionals (Length: 12 pages)
This is a Consumer Technographics document

September 24, 2009

How Has The Recession Changed European Consumers' Attitudes Toward Brands?

by Mary Beth Kemp

with Christine Spivey Overby, Jean-Yves Lugo


Executive Summary (This is a document excerpt)

Europeans are more pessimistic than North Americans about the evolution of their national economies. And they are feeling restrained personally too — 40% find themselves worse off than last year. But marketing leaders must resist the temptation to chase after these downtrodden consumers with short-term fixes like price reductions and promotions. Instead, they should focus on the other 60% of consumers who believe their situations will stay the same or improve. Marketing leaders should shore up their strategies and make their brands more valuable to these valuable consumers.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemEuropean Consumers Are Feeling Constrained And Price Conscious

itemBut Not All Consumers Are Equally Downtrodden

itemMarketing Leaders: Create Value Rather Than Playing For Volume

recommendations

itemTreat Consumers As If Your Brand Were A Luxury

Forrester analyzed data on European online adults in the European Technographics® Benchmark Survey, Q2 2009.

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Analyst: Mary Beth Kemp
Technology: Brand Strategy, Brand Tactics, Economy, Marketing & Advertising, Marketing Measurement, Recession
Industry: Consumer Retail & CPG, Retail
Geography: Europe

Archived Teleconference:
Social Computing Strategies For Luxury Brands
Original air date: Tuesday, September 15, 2009
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