Executive Summary (This is a document excerpt)

Case studies are often the best way to illustrate technology's dramatic impact on enterprises. This case study provides an excellent example of how a joint implementation of a service-oriented architecture (SOA) and business process management (BPM) can support higher levels of enterprise agility. Over the past several years, Florida State College at Jacksonville used this approach to support improved operational efficiency and innovation that paved the way for significant growth for the institution. Architects should consider how a similar approach can increase their enterprise's agility.

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