Executive Summary (This is a document excerpt)

While all organizations dispose of IT equipment in some way, IT asset disposition (ITAD) has long been an afterthought. But recent changes — from increasing data security and environmental regulations to firms seeking opportunities to reduce costs and improve operational performance — are challenging organizations to rethink these processes. To get started, Forrester recommends that infrastructure and operations (I&O) professionals make sure they understand: what ITAD is and its importance, key regulations, elements of a comprehensive strategy, and ITAD service providers and key evaluation criteria.

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