For Business Process & Applications Professionals (Length: 14 pages)

October 8, 2009

The Millennials Are Here! Are You Prepared?

by Claire Schooley

with Connie Moore, Ralph Vitti


Executive Summary (This is a document excerpt)

The Millennials, born between 1980 and 2000, are now entering the workplace. They bring sharp technology skills, a desire for challenging work, flexibility, mobility, and an ability to work well in teams. These new employees often meet a seasoned workforce that has very different work styles. Human resources (HR) professionals must address the Millennial workforce needs by rethinking policies in talent management to retain new workers and provide collaborative tools, flexibility, and HR support that allow not only Millennials but all employees to increase their workplace productivity. What Millennials want to support their work — such as flexible work schedules, social media tools, or a collaborative environment — are work features other employees can benefit from, too.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Millennials Are Changing The Workforce

itemMillennials Grew Up In A Different Social Era

itemMillennials Will Compose The Majority Of The Workforce For Many Years

itemChange, Although Hard, Will Be Good For All

itemUnderstand The Big Differences In Generational Attitudes

itemOrganizations' Best Practices Show Successful Millennial Retention

itemLeading Organizations Are Working Hard To Attract And Retain Millennials

itemBest Buy Asks Employees To Come Up With Solutions

itemGoogle Provides A Supportive Work Environment

itemDeloitte Transitions From The Corporate Ladder Approach To The Corporate Lattice

itemKelly Services Experiments With Virtual Worlds

recommendations

itemMillennials Force Leaders To Think Differently About Talent And Work

WHAT IT MEANS

itemThe Millennial Culture Will Be The New Work Culture

itemSupplemental Material

Forrester interviewed 10 vendor and user companies, including Deloitte, Kelly Services, and other vendors and users in financial, government, and media sectors.

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Analyst: Claire Schooley
Technology: Broadband & Remote Access, Enterprise Collaboration, Enterprise Mobility, Human Capital Management, Information & Knowledge Management, Information Workplace, IT Management, Learning Strategy, Telecommunications Services
Industry: High-Tech, Professional Services, Retail
Geography: Asia Pacific, Europe, North America

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Ratings and Comments
Rating: 6 out of 10
based on 5 ratings across all roles.
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