Executive Summary (This is a document excerpt)

As firms look to squeeze value from technology, IT executives' ability to understand, quantify, and communicate the flexibility options of an IT investment becomes vital for business health. Leveraging Forrester's Total Economic Impact™ (TEI) methodology to determine and quantify the benefit, cost, level of volatility within the business, and expiration date of the options allows IT executives to understand the full value a strategic investment and make sound financial decisions.