For Information & Knowledge Management Professionals (Length: 16 pages)

October 7, 2009 (updated November 11, 2009)

The State Of Workforce Technology Adoption: US Benchmark 2009

Workforce Technology Adoption By Information Workers

This is the second document in the "State Of US Workforce Technology: Benchmark 2009" series.

by Ted Schadler

with Matthew Brown, Peter Schmidt

Executive Summary (This is a document excerpt)

This is a graphical analysis of Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009. This analysis is based on an online survey of 2,001 US information workers (iWorkers) at organizations with 100 or more employees. It is Forrester's first benchmark analysis of the technology that US information workers use in their jobs. Our benchmark covers devices, productivity, mobility, collaboration, intranet portals, and Web 2.0.

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TABLE OF CONTENTS

itemIt's Time To Walk A Mile In The Shoes Of Your Workforce

itemThe State Of US Workforce Technology Adoption

itemDevices Are To iWorkers As Horses Are To Cowboys

itemWhen It Comes To App Addiction, Email Reigns

itemInformation Work = Retrieve, Read, Write, Repeat

itemFull Productivity Suites Are For Some iWorkers Only

itemReal-Time Collaboration Tools Have Stalled Out

itemLocation Flexibility = Mobility + Access

itemIntranet Portals Need Search To Thrive

itemGen Y Values Mobility Over Web 2.0 At Work

itemGen X Leads In Social Computing At Work

itemA Game Plan To Harness Workforce Technology Intelligence

itemSupplemental Material

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Ted Schadler
Technology: Broadband & Remote Access, Enterprise Collaboration, Enterprise Content Management, Enterprise Mobile Devices, Enterprise Mobility, Enterprise Portals & Search, Information & Knowledge Management, Information Workplace, IT Adoption, IT Spending & Budgeting, Learning Strategy, Messaging, Office Productivity, Telecommunications Services
Geography: North America
Archived Teleconference:
How SaaS Able Are Content, Collaboration, And Data Software Categories?
Original air date: Thursday, August 06, 2009
Also in this series:

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