Executive Summary (This is a document excerpt)

The size and composition of the global workforce is changing, and the changes will affect IT professionals and business leaders in diverse ways. Population experts debate generational differences in work styles and work ethics and whether careers that attract one generation may repel another. But generational shifts in populations, occupations, and skills are more important and more measurable than the nuances of generational work styles and preferences. As these shifts occur, application development and delivery leaders and business managers should focus on measurable facts rather than the fear, uncertainty, and doubt (FUD) surrounding the issue. Organizations that plan carefully will be able to make the most of an increasingly competitive job market for the IT skills they will need in the coming decade.

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