Executive Summary (This is a document excerpt)

There isn't a business case for the "old school" project management office (PMO): We've tried it, and quite often it didn't work. Today's PMOs are under pressure to be business process change agents that demonstrate value without generating revenue. PMOs can be a key differentiator, and the next-generation PMO accomplishes this by creating a flexible framework that fosters the investment process, managing multiple types of work, adopting Lean techniques, and providing tools and support that adapt well to increasingly Agile environments. In today's business world, if you're planning to create a new PMO, think pragmatically and build a business case for the new project management office.

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