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For Business Process & Applications Professionals
(Length: 5 pages)
October 5, 2009 Xerox Jolts The Document Processing Services Market With A Major BPO AcquisitionXerox's Acquisition Underscores BPO, ITO, And DPS Convergencewith Connie Moore, Ralph Vitti Executive Summary (This is a document excerpt)On September 28, 2009, Xerox announced the purchase of business process outsourcing company Affiliated Computer Services (ACS), in a deal valued at approximately $6.4 billion. Xerox's acquisition sends a clear signal about the strategic direction of the document processing services (DPS) market — that DPS providers must add higher-value capabilities that link to or combine with core business processes. The acquisition will deepen Xerox's channels for managed print services (MPS), infuse R&D and innovation into ACS customers, and provide more standard offerings for ACS's business process outsourcing (BPO) offerings. Xerox Global Services would also become the largest outsourced document capture provider. All in all, the acquisition has both obvious and subtle synergies and is an aggressive move from a company not known for dramatic moves in recent memory. Buy Risk-FreeDownload and print PDF immediately. Price: US $199 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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SharePoint 2010: Takes Aim At Process Improvement
Wednesday, December 09, 2009
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