Planning Assumption
Market Overview: Service Delivery Automation
Margo Visitacion and Paul Hamerman
December 19, 2002
Professional services automation (PSA) today is a misnomer, as the market has evolved into services delivery automation, which includes specialized application markets such as enterprise project management, PSA, project budgeting, time and expense.
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| Analyst: | Margo Visitacion, Paul D. Hamerman |
| Document Type: | Planning Assumption |
