Forrester makes an effort to present accurate and thorough analysis; however, when published information requires a correction or clarification we will provide a brief description of the change below.
The following information changed on this document:
We have updated Figure 3. The order of the rows in the table is now "License," "Maintenance," and "Services." Also, for Services, 2010 is now "$10,294" and 2011 is "$10,809."