Forrester makes an effort to present accurate and thorough analysis; however, when published information requires a correction or clarification we will provide a brief description of the change below.
The following information changed on this document:
In figure 2-2 and figure 2-3, we inadvertently published data using a filtered subset of the data and thus needed to adjust the base and numbers to show the overall data without a filter. In figure 3-4, we presented a smaller base that represented data run with a filter, however the numbers reflect unfiltered data, thus we changed the base to accurately show the bigger overall number of respondents. In figure 10-1 and figure 10-2 we showed the base number for SMB, not enterprise, so we’ve corrected the N’s to be the enterprise results.