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Forrester makes an effort to present accurate and thorough analysis; however, when published information requires a correction or clarification we will provide a brief description of the change below.
The following information changed on this document:
Under the heading Five Ways Marketers Can Work With Startups To Exploit The Groundswell, the wording in the third bullet has been changed from "Bazaarvoice's clients have generated more than 10 billion customer reviews" to "Bazaarvoice has served up more than 10 billion customer reviews on behalf of its clients."
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