Forrester makes an effort to present accurate and thorough analysis; however, when published information requires a correction or clarification we will provide a brief description of the change below.

The following information changed on this document:

01/27/2009

In Figure 8, we changed Azaleos¿s capabilities to correct an omission in their offerings.

02/09/2009

The footnotes in Figures 6 and 7 have been updated to reflect Google's support of offline email clients.