Forrester makes an effort to present accurate and thorough analysis; however, when published information requires a correction or clarification we will provide a brief description of the change below.
The following information changed on this document:
In Figure 3, we incorrectly described the respondents as those who selected 4 or 5 in response to the survey question. The data actually depicts respondents who selected 1 or 2 in response to the question. The description in the figure has been changed to accurately reflect the respondents.