Managing Director and Global Head of Digital Networks and Retail Services
Forrester's Customer Experience Forum 2012 East
Richard Char is Managing Director and Global Head of Digital Networks and Retail Services with Citi Enterprise Payments (CEP). Richard is responsible for overall business development for the Money2 digital wallet, primarily with leading mobile network operators, leading retailers, and large digital payments OEMs. He is also responsible for CEP’s merchant-funded-offers programs using Citi’s proprietary predictive analytics and Citi big data.
Richard was previously CEO and President of Incentium/VIPGift, a corporate incentives and consumer loyalty program manager to Fortune 100 clients including AT&T, General Motors, Pepsi, McDonalds, UPS, 20th Century Fox, and Google. Richard led the acquisition of VIPGift in October 2008 in a leveraged buyout with private equity firms Summit Partners and Bridgescale Partners.
Richard was Senior Vice President, Corporate Development and General Counsel of Blackhawk Networks, an affiliate of Safeway and the largest retail marketer of prepaid gift cards in the United States. During his tenure, the company grew to $7 billion in sales. Before that, he was CEO of IC Media, a US- and Taiwan-based manufacturer of CMOS image sensors for camera cellphones. IC Media was sold to Korean semiconductor company Magnachip for $100 million in 2005.
Richard was Head of Global Execution and Managing Director, Semiconductor Investment Banking with the Credit Suisse First Boston Technology Group. Before that, he was Co-Head of Technology Investment Banking at Cowen & Company. From 1984 to 1996, Richard was a partner at the law firm Wilson Sonsini Goodrich & Rosati where he specialized in corporate and securities law, primarily for technology companies. Over the course of his career, he has led more than 200 public offerings and more than 100 mergers and acquisitions.
Over the past 20 years, Richard has served as a director with more than 15 public and private companies. He currently serves on the boards of Iteris (Amex: ITI) and Netlist (Nasdaq: NLST). Richard has an A.B. in economics from Harvard College and a J.D. from Stanford Law School.