About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Richard is a member of Forrester's Infrastructure & Operations research team and has coverage responsibilities for servers and data center architecture and transformation. Among the core technologies he focuses on are blade and modular servers, converged infrastructure, virtualization and management of virtual data center resources, enterprise cloud infrastructure, and techniques for data center transformation.
Richard recently returned to Forrester after spending four years as director of BladeSystem strategy at Hewlett-Packard. He was responsible for planning future technology products as well as serving as an executive sponsor for large financial service companies; participating in merger and acquisition projects; and serving as a member of HP's Technology Advisory Council team, which solicited input from a group of senior customer representatives. Richard was also a member of the startup team at Egenera, an early blade server and virtualization pioneer.
During his 10-year tenure at Forrester, Richard consulted with many large companies on their technology road maps and strategy, emerging technologies and their role in the organizations, vendor management and selection, and data center migration and transformation.
Richard has a combined degree in computer science, operations research, and statistics from the University of California, Berkeley.
Benchmarks: The IT Infrastructure Playbook
This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...
The Next Evolution Of IT Infrastructure For Supporting Fully Virtualized Environments Takes A Storage-Centric Approach
The transformation of virtual computing environments into fully software-defined data centers is disrupting the architecture of the underlying physical infrastructure. The recent wave of converged...

This report outlines Forrester's solution for infrastructure and operations (I&O) executives working on data center infrastructure. This report is designed to help you build a road map for 2013. As...

Demystifying Support Ratios For Core Infrastructure
How many servers can a single administrator manage? How many terabytes of storage can one admin handle? Answers to these support ratio questions are frequently sought by Forrester's infrastructure...

Vision: The IT Infrastructure Playbook
Over the last two decades, IT infrastructure and operations (I&O) teams have been in a race with complexity. As business requirements have mounted, generations of technology have been implemented to...

Customers Achieve ROI, But Configuration Is More Difficult Than Expected
Data center infrastructure management (DCIM) is rapidly emerging as a solution to help IT infrastructure and operations (I&O) professionals improve data center operations and management. As...
Landscape: The IT Infrastructure Playbook
The inside-out approach of engineers focused on technology for its own sake must stop: Your business cares about outcomes and holistic services, not server, storage, and network technologies. For too...

Strategic Plan: The IT Infrastructure Playbook
This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their IT infrastructure strategic plan for their facilities and the server, storage, and...

Performance Management: The IT Infrastructure Playbook
This report outlines Forrester's solution for developing effective objectives and metrics to measure yourIT infrastructure. The process of implementing a comprehensive and useful program of...

Maturing Solutions Allow Integrated Physical Management Of The Data Center
This report is part of the data center infrastructure playbook and should be read by IT infrastructure and operations (I&O) professionals. Data center infrastructure management (DCIM) is a...

Continuation Of Old Trends And A Few Disruptions
This report outlines Forrester's solution for infrastructure and operations executives working on data center infrastructure. This report is designed to help you build a road map for 2012. Looking at...

Oracle's Actions Punish Customers And Drive Migration To Linux
Vendor acquisitions and strategy shifts continue to disrupt the world of enterprise IT. Few, however, have been as disruptive and one-sided in their impact as the recent decision by Oracle to...
