About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Rob serves CIO Professionals with research in the areas of information workplace and collaboration strategy. Rob delivers strategic guidance, helping enterprises define enterprise solutions that drive efficiency and competitive differentiation. His current research focuses on core elements of collaboration strategy, including collaboration platforms, workspaces, and enterprise social strategy.
Rob comes to Forrester with many years of experience in enterprise software consulting, product marketing, product management, and strategy. Most recently, he was director of product management at Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing at Oracle Corporation, where he focused on Oracle's content, collaboration, portal, and business intelligence offerings. He also spent fifteen years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.
Rob holds a B.A. in economics from the University of California, Davis.
Microsoft And IBM Lotus Lead; Novell Challenges
In Forrester's 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged into...
Forrester's Microsoft Office SharePoint Server (MOSS) 2007 research helps information and knowledge management (I&KM) professionals get to grips with the sometimes viral adoption of Microsoft's...
2010 will be a defining year for enterprise Web 2.0. With IBM Lotus and Microsoft attempting to extend dominant positions in collaboration and messaging to social software, a very broad and rich...
SharePoint Use Is Exploding; How To Get The Most From Its Underlying Platform
As application development managers, you may see Microsoft SharePoint as a collaboration application. But as many shops are discovering, SharePoint is also a development platform that people both...
IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field
In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and...
With the introduction of Microsoft Office SharePoint Server (MOSS) 2007, Microsoft moved SharePoint well beyond its traditional roots in portal and collaboration. SharePoint now includes broad,...
This data chart will be an overview of data related to SharePoint, collaboration software, and content management software from the 2007 enterprise software survey.
A Microsoft/Yahoo! Deal Will Help Drive This Trend
While Microsoft's move to acquire Yahoo! attacks Google's extraordinarily profitable search and advertising business, another angle could hold even larger implications for the Redmond giant. Google...
It's A Blank Slate And A Chance To Get It Right This Time
SharePoint buyers expect intuitive navigation, contextual search, and easy administration out of the box. But such benefits depend on how content is structured, labeled, and categorized, and they...
Social Computing is increasingly becoming a part of the enterprise computing fabric, and one of the major benefits is more natural collaboration. As the industry continues to strive for better tools...
At the SharePoint Conference in October 2009, Microsoft disclosed the full functional road map for SharePoint Server 2010. Forrester views this release as evolutionary, not revolutionary. Since its...
But To Maintain Application Reliability And Integrity, You Need To Plan
Defining SharePoint is no easy task. It has components for multiple applications that offer functionality including business intelligence, collaboration, and content management. Beyond application...
Thanks to an advancing technology-native workforce, ubiquitous broadband, and abundant collaboration and Social Computing tools, information workers can now provision their own software tools,...
Choosing a collaboration platform — which often comes down to two vendors, IBM and Microsoft — is a highly strategic technology decision that has wide-reaching infrastructure and...
Social Computing has radically changed the way people interact with both information and one another on the Internet. For example, just consider the recent YouTube presidential candidates' debates....
Driving A SharePoint-Based Information Workplace Will Challenge C&C Pros
Microsoft SharePoint is poised for broader adoption as an Information Workplace platform. While most use it for content and collaboration (C&C) needs today, the platform's broad, integrated...

A companywide collaboration strategy was once a nice-to-have. No more. Even in the current economic climate, 37% of organizations surveyed in Forrester's Q4 2008 enterprise and SMB software survey...
The collaboration wars are heating up, and once again, IBM Lotus and Microsoft are the dominant players. Driven by the need to better manage unstructured information for business benefit and risk...
Demonstrate Value, Manage Risk
According to Forrester Research, 32% of organizations surveyed in our Enterprise And SMB Software Survey, North America And Europe, Q4 2009, have implemented or plan to implement social networking...
Three Firms Achieve Tangible Results
Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...
When one of the world's largest defense contractors says, "We need to move from a culture of 'need to know' to a culture of 'need to share,'" you stop and listen. Competing in an industry driven by...

Information and knowledge management professionals (I&KM pros) have long focused on gaining greater control over information across the enterprise. This imperative has only grown stronger in an era...
Web 2.0 is moving to the enterprise with increasing speed. There is particular interest in content generation tools like blogs and wikis. Big traditional vendors like IBM Lotus and Microsoft are...
A Perfect Fit For Some, Not So Great For Others
When is SharePoint not like SharePoint? When it's SharePoint Online, part of Microsoft's recently announced Microsoft Online Services offering. Unlike Microsoft Office SharePoint Server (MOSS) 2007...
Cloud-based software solutions have become an increasingly viable alternative to on-premise solutions for many organizations. In fact, 24% of respondents in Forrester's Enterprise And SMB Software...